If an activity, wellness entry or workout is missing or outdated in LeCoach, walk through this checklist.
1. Check your Intervals.icu connection
Go to Settings - Integrations. It should show your connected account and Intervals.icu user id. If not, reconnect.
2. Check that the data reached Intervals.icu
Open your calendar on intervals.icu. If the activity or wellness entry isn't there either, the problem sits between your recording device and Intervals.icu: on the Intervals.icu connections page make sure the platform you record with (Garmin, Zwift, Wahoo, etc.) is connected with 'Download activities' enabled.
3. Give it a minute
New data normally appears in LeCoach within moments to a minute. Refresh your browser to force the newest data to show.
4. Run a Full Intervals.icu Sync
In Settings - Integrations, run a Full Intervals.icu Sync. You can choose the period (last 1, 3, 5, 10 or all 15 years). This re-imports your history in the background and skips what's already in LeCoach. To protect Intervals.icu, this is limited to once per day.
5. Strava users: check the source
If the missing activities were recorded via Strava, they may arrive with incomplete data or not at all. This is a known Strava policy limitation and is fixable — see Activities (from Strava) are not showing up in LeCoach and Why do activities show as 'Untitled Activity'?.
Still stuck?
Send us a message via the form at the bottom of the support page or email info@lecoach.app — include the date of the missing activity and we'll take a look.